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FREQUENTLY ASKED QUESTIONS

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Studio Policy And Information

Deposits and Refunds

Payment Method

We accept Cash and E-transfer only. 

A 5% GST charge is applicable to all tattoo payments.

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All deposits are non refundable, but may be transferred with 48 hours notice before your appointment. 

 

Absolutely no refunds! Tattoo outcomes vary in the healing process from client to client, and we do not guarantee specific results.

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How old do I have to be to get a tattoo?
 
To get tattooed at Black Swan you must be 18 years of age with valid government issued ID on hand, no exceptions.
 
How much will my tattoo cost?
 
Our senior artist rate is $200/hour. Our junior artist rate is $185/hour, both with a minimum charge of $150 for smaller pieces.  If you are unsure about how long your tattoo will take feel free to bring your ideas by the shop and consult with one of our artists so we can give you an estimate. 
 
How long will my tattoo take to heal?
 
The initial healing period is typically 7-10 days. Tattoos take around 2-3 weeks to finish healing entirely. Results depend on following proper aftercare instructions.
 
Do you take walk-ins?
 
Yes! The best way to get in for walk-in appointments is to call us when we open at 10am to make sure we have enough availability for your tattoo.
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Do you tattoo hands and feet?
 
Yes! Although there are some things to consider. The skin on your hands and feet is very different from the skin on the rest of your body and has an extra layer that wears off continually. Making the results of the healed tattoo unpredictable, because of this, you will most likely need a second appointment. This will incur a minimum $50 charge.
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How Do I Take Care Of My Fresh Tattoo?

Second Skin (Sani-derm)

  • Leave bandage on for 4-5 days if possible. There will be fluid and discharge within the clear bandage. This is normal.

  • If the area becomes very red and inflamed, or feels like you're having a reaction, you may remove the second skin early.

  • Take off early if you sweat with bandage on/ bandage becomes compromised.

  • You can shower with bandage on, but do not soak or submerge in water.

  • After 4-5 days, wash hands and remove bandage in a warm shower by pulling edge away from tattoo before peeling up to remove.

  • Wash tattoo in circular motion with warm soapy water and fingertips.

  • Allow to air-dry before applying a very very thin amount of unscented lotion to tattoo and surrounding skin.

  • Please reach out if you have any concerns, worries or questions.

  • DO NOT PICK OR SCRATCH AT HEALING TATTOO!

  • Tattoo will be healed and ready for swimming or soaking after 7-10 days.

  • Do not expose to direct sun for 3 weeks. Cover with clothing or shade until then. After 3 weeks you may apply sunscreen.

Bandage

  • Remove bandage after 12-24 hours. There will be fluid and discharge within the clear bandage. This is normal.

  • After 12-24 wash hands and remove bandage.

  • Wash tattoo in circular motion with warm soapy water and fingertips.

  • Do not soak. No swimming, no baths. 

  • 48 hours after washing you may apply a very thin amount of unscented lotion to tattoo and surrounding skin. Do not over lotion, as this will cause ink and color to come out.

  • Please reach out if you have any concerns, worries or questions.

  • DO NOT PICK OR SCRATCH AT HEALING TATTOO!

  • Tattoo will be healed and ready for swimming or soaking after 7-10 days.

  • Do not expose to direct sun for 3 weeks. Cover with clothing or shade until then. After 3 weeks you may apply sunscreen.

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